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Accessibility

Accessibility Statement

We want travelers to be able to explore our journeys, understand the information provided and contact us without unnecessary barriers.

Our commitmentMeasures takenKnown limitationsAccessibility and travelFeedback and assistance
Our commitment
  • Our commitment
  • Measures taken
  • Known limitations
  • Accessibility and travel
  • Feedback and assistance

1. Our commitment

Ultreya Tours is committed to improving the accessibility and usability of this website for people with different abilities, technologies and ways of navigating. We aim to follow recognized web-accessibility practices and to provide reasonable assistance when the website does not meet an individual need.

2. Measures taken

The website uses semantic headings and landmarks, visible keyboard focus, descriptive link and image text, labeled form controls, keyboard-operable navigation, responsive layouts, and support for reduced-motion preferences. We also review color contrast, text size, form errors and reading order as the website develops.

3. Known limitations

Some older brochure documents and third-party websites linked from this site may not offer the same level of accessibility as the main Ultreya Tours website. Maps, detailed route graphics and photography can also communicate information visually. Please contact us if you need their content explained or supplied in another practical format.

Accessibility is an ongoing process. A feature that works with one combination of browser and assistive technology may behave differently with another, and we welcome reports of specific difficulties.

4. Accessibility and travel arrangements

This statement concerns access to the website. Camino routes, accommodations, vehicles and activities have different physical characteristics and cannot all offer the same level of access. Tell us about relevant mobility, accessibility or accommodation requirements when planning your journey. We will consider what can reasonably and safely be arranged and explain any known limitations before confirmation.

5. Feedback and assistance

If you cannot access information, complete a form or use a feature on this website, email info@ultreyatours.com. Please tell us which page or feature caused difficulty, the device or assistive technology used if you are comfortable sharing it, and the format or assistance that would help. We will respond personally and work to provide the information or service another way.

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