A confirmed Ultreya Tours booking includes access to Your Camino Guide, a private mobile page built from that booking. It gathers the active itinerary, accommodations, maps, preparation information and support contacts used during the journey.
What appears in the guide
The guide shows the dates and services for the confirmed booking. Hotel information and the current stage are easier to reach on a phone than in a long document, while the complete vouchers remain available for full operational detail.
Save the guide link before departure and keep the vouchers downloaded separately. Mobile coverage and batteries are not guaranteed on every stage. The printed summary and detailed guidebook in the Pilgrim Kit provide an additional reference after arrival at the first hotel.
Help during the journey
The Help area separates emergency services from Ultreya’s assistance. Call 112 first for an urgent medical, police, fire or rescue emergency. Use Ultreya’s 24/7 during-trip Call or WhatsApp actions for an urgent problem affecting a confirmed service. Non-urgent questions go to the Camino Planner by email during Spanish office hours.
Calls, WhatsApp messages and optional location sharing start only when the traveler chooses the relevant action.
Private to your booking
Every guide is generated from an active booking and opened through a private link. Do not publish or forward that link because it contains information specific to the booked journey.
